Shipping policy

All sales are final once shipped out, and we do not accept returns unless you received a wrong or already damaged item.

If one of the two cases happens, returns will only be accepted if the products are still in original shape. On plushies this means all tags must be left intact as well!

We cannot refund any shipping costs for returning the order to us.


International customers are fully responsible for any customs fees that might occur upon receiving their order. We're always as accurate as possible on our customs forms and will not be lowering the value on the items. Please check your country's customs fees before ordering to avoid any surprises!